Groudswell part II

Yesterday Josh Bernoff presented the table of contents of the sequel to Groundswell. In his new book the groundswell inside the company gets more attention than in the first book. Four chapters will be dedicated to “Your People”. I am looking forward to the contents of these chapters! These chapters will discuss empowerment, collaboration and leadership.

In his blogpost he mentions one of the principles they came up with: “If you want to succeed with empowered customers, you must empower your employees to solve their problems”. This principle will have big impact on IT and Risk for making it possible for employees to actually design their own IT to fit their needs. IT have to hop on to the trend or be left back and actualy lose the role they were designed to do! The risk people have to figure out a way to empower employees to make smart decisions and minimize risk at the same time. The current financial crisis illustrates that these two do not necessarily go together well…

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